Senior Operations Manager – Travel Agency

🕒 August 12

🌐 Mexico, Brazil, +2 more countries – Remote

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💵 $850 - $1k / month

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 1%

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Logo of Purely Optimal

Purely Optimal

11 - 50 employees

🏥 Healthcare

🍽️ Food & Beverage

🧘 Wellness

Healthcare • Food & Beverage • Wellness

Purely Optimal is a health and nutrition company focused on providing high-quality dietary supplements to enhance energy, vitality, and overall well-being. The company offers a wide range of products, including weight loss supplements, probiotics, collagen peptides, and keto diet pills, all formulated with pure and natural ingredients. Purely Optimal emphasizes the importance of pure quality ingredients and aims to support optimal health and wellness for its customers. It provides supplements targeted at various health categories such as immune support, joint health, and anti-aging, and is supported by a professional medical team to ensure product efficacy and safety.

📋 Description

• Conduct vendor research and prepare comparison memos with recommendations and supporting evidence • Coordinate vendors and partners, including follow-ups, applications, and verification requirements • Manage domain and DNS records, verifications, and handovers with the registrar and development team • Administer developer accounts, business registrations, and verification requirements for the two major app stores • Manage email marketing flow structure and segmentation for welcome, abandoned-cart, and price-drop journeys • Handle contract and hiring administration and brand asset management • Perform quality assurance passes on member-facing builds and support site testing • Submit a structured written end-of-day report every working day, with claims backed by links or screenshots • Map the vendor landscape and take over active follow-up threads during the first 30 days • Deliver vendor comparison memos leading to decisions and take ownership of domain, app-store, and email-platform administration • Identify operational gaps, recommend fixes, initiate obvious next steps, and close loops through external confirmation • Work primarily in Asana with clear owners and due dates and attend a weekly Thursday camera-on operations huddle • Escalate matters requiring leadership while independently handling and reporting other operational work

🎯 Requirements

• 4+ years in operations, project coordination, or executive operations at a startup or lean company • Excellent written English • Full availability Monday to Friday, 9:00 to 18:00 Central European Time, with a one-hour lunch • Written-first discipline and ability to progress without waiting for meetings • Evidence habit: deliverables must be supported by a link, screenshot, or confirmation • Ability to track open items until externally confirmed and close communication loops • Discretion handling vendor terms, pricing logic, and pre-launch plans • Travel industry or online travel agency experience is a nice-to-have • Hands-on experience with email marketing platforms, including flows, segments, and deliverability basics, is a nice-to-have • DNS and domain management basics are a nice-to-have • App store developer account administration experience is a nice-to-have • Product launch experience is a nice-to-have • Ability to submit a cover letter beginning with “Tailwind” • CV, preferably in PDF format • Two-minute maximum, one-take, unedited, camera-on video covering specified topics • Shortlisted candidates must sign an NDA before deep-dive interviews • Final candidate must complete identity verification before onboarding

🏖️ Benefits

• USD 850 to 1,000 per month fixed monthly retainer • Discretionary performance bonuses • Fully remote work • 20 earned days of leave per year • 8 national holidays of your country of residence • No weekends; Saturdays and Sundays are not worked • Offer letter, engagement contract, and NDA signed together

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