SAP IS-U FI-CA Functional Consultant II

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Puzzle

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Puzzle is a staffing and recruiting firm that connects businesses with top Latin American technology talent. They specialize in engineering staff augmentation and building dedicated engineering teams—providing developers, product managers, QA, and other technical roles to help companies scale. Puzzle focuses on nearshore, technical staffing for organizations seeking skilled IT and engineering professionals.

📋 Description

• Configure, support, and enhance SAP IS-U FI-CA functionality based on business requirements • Analyze business requirements and translate them into scalable SAP FI-CA solutions • Assess downstream impacts across FI-CA, Billing, Customer Service, and related SAP IS-U processes • Gather, document, and analyze functional requirements with business users and stakeholders • Translate business needs into functional designs and SAP configuration solutions • Develop functional specifications for technical teams • Partner with ABAP developers and technical resources on enhancements and integrations • Participate in requirements gathering, design, configuration, testing, training, deployment, and post-production support • Maintain functional documentation, process flows, configuration documentation, and user guides • Analyze and resolve production incidents affecting SAP IS-U FI-CA processes • Perform root-cause analysis and recommend sustainable solutions • Support service requests, defects, and minor enhancements • Prioritize and resolve incidents according to SLAs and operational procedures • Participate in on-call support rotations as required • Develop and execute functional test scenarios for enhancements, releases, upgrades, and deployments • Support regression and integration testing across FI-CA and related SAP IS-U processes • Validate configuration changes and protect existing business processes • Support data integrity, reporting, audit, and compliance initiatives • Identify opportunities to improve processes, system performance, and operational efficiency • Collaborate with SAP IS-U Billing, Device Management, Customer Service, SAP FI/GL, and technical development teams • Troubleshoot end-to-end meter-to-cash and customer-to-cash business process issues

🎯 Requirements

• 3–5 years of hands-on SAP IS-U FI-CA functional experience • Hands-on experience configuring and supporting SAP IS-U FI-CA solutions • Strong functional knowledge of payments, payment reversals, dunning, collections, clearing, open-item management, write-offs, security deposits, refunds, installment plans, returns, and account determination • Understanding of utility meter-to-cash and customer-to-cash business processes • Experience supporting SAP FI-CA in a production environment • Ability to troubleshoot complex FI-CA issues and perform root-cause analysis • Strong understanding of FI-CA integration with SAP IS-U Billing and SAP FI/GL • Experience gathering requirements and translating business needs into functional solutions • Strong functional documentation and specification-writing skills • Ability to assess functional and downstream impacts across FI-CA, Billing, Customer Service, and related SAP IS-U processes • Strong client-facing communication and stakeholder management skills • Bachelor’s degree in Information Systems, Business Administration, Accounting, Finance, or a related field, or equivalent professional experience • Preferred: SAP IS-U Billing functional experience • Preferred: Exposure to SAP IS-U Device Management • Preferred: Experience with SAP S/4HANA Utilities • Preferred: Experience in managed services, AMS, or production-support environments • Preferred: Experience with Jira, ServiceNow, or similar ticket-management platforms • Preferred: Previous utilities-industry experience • Preferred: SAP FI-CA or related SAP certification • Advanced English level

🏖️ Benefits

• Paid Time Off • Health Insurance Subsidy • Annual Salary Reviews • Paid Training & Certifications • Competitive USD Salary