Manager, Sales Support – Proposal Manager

Job not on LinkedIn

🔥 2 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📄 Proposal Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Manage assigned RFPs, RFIs, client questionnaires, and related proposal projects from intake through submission • Review client requirements, instructions, scoring criteria, attachments, portals, and deadlines to create work plans • Build proposal schedules, track action items, manage deadlines, and follow up with internal contributors • Develop first-draft proposal responses using approved content, prior submissions, proposal libraries, and approved sources • Write, revise, and tailor proposal content for clarity, compliance, client relevance, tone, and strategic positioning • Identify response gaps and determine needed information from subject matter experts • Coordinate SME input and translate feedback into client-ready content • Partner with Sales and Account Management to align content with solution strategy, client needs, value proposition, and pursuit priorities • Check proposal compliance with client questions and required formats • Manage attachments, exhibits, certifications, supplemental documents, and supporting materials • Use proposal automation and AI tools responsibly while validating accuracy against approved sources • Support post-submission audits and capture reusable content • Maintain and improve the proposal content library, including standard answers, case examples, location information, solution descriptions, and reusable language • Reduce redundant, outdated, and trivial content through identification, removal, or rewriting • Support content tagging, categorization, and lifecycle processes • Coordinate SME review cycles for high-use, high-risk, or frequently changing content • Support organizational initiatives involving proposal content, sales messaging, or internal knowledge assets • Maintain working relationships with Sales, Account Management, SMEs, Compliance, Marketing, Operations, and leadership • Track proposal status, open items, risks, and blockers, escalating issues when needed • Contribute to process improvements that improve proposal quality, reduce rework, increase content reuse, and improve responsiveness

🎯 Requirements

• 5+ years of experience managing RFPs, RFIs, client questionnaires, sales proposals, or complex business responses in a B2B or BPO environment • Strong proposal writing, business writing, editing, and content development skills • Ability to translate technical, operational, compliance, and service delivery information into clear, client-facing language • Strong project management skills, including deadline management, task tracking, stakeholder follow-up, and prioritization • Confidence working with SMEs and senior stakeholders, including asking direct questions, clarifying incomplete answers, and following up professionally • Strong attention to detail around compliance, formatting, response accuracy, submission requirements, and content organization • Ability to manage multiple proposal deadlines and competing priorities during high-volume seasons • Strong Microsoft Office skills, especially Word, PowerPoint, Excel, and SharePoint • Excellent written and verbal English communication skills • Understanding of content governance, maintenance, and updating • Experience with proposal platforms such as Responsive, Loopio, Qvidian, or similar tools preferred • Experience using AI tools for drafting, summarization, rewriting, and content standardization preferred • Strong business judgment and ability to understand client needs, value propositions, and solution strategy preferred • Experience supporting sales, account management, marketing, or revenue organizations preferred • Experience in BPO, contact center, customer experience, revenue operations, outsourcing, or other complex service industries preferred • Bachelor’s degree in English, Communications, Marketing, Journalism, Technical Writing, or related field preferred, or equivalent professional experience • Experience with Canva or similar tools helpful but not required

🏖️ Benefits

• Remote work • Full-time position