Data Intern – Support and Customer Service

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Quality Digital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Quality Digital is a leading technology company in Brazil with over 34 years of experience, specializing in accelerating digital transformation for businesses. They provide innovative digital solutions that enhance operational performance, governance, and customer communication through the use of specialized teams and digital platforms. Their services include IT optimization, automation, digital strategy, and AI analytics to create high-value experiences across multiple channels.

📋 Description

• Maintain transparent communication with the team and listen and learn from colleagues • Liaise and communicate with customers for interactions and technical calls • Troubleshoot technical issues using algorithms, with support • Adhere to team-established standards • Identify errors, even when requiring guidance on root cause and resolution • Be familiar with security practices, tools, and processes, and the standard tools used daily • Understand and execute pre-decomposed tasks with support from the team • Build a conceptual foundation in data-driven practices • Support the team whenever requested

🎯 Requirements

• Currently pursuing a degree in a technology-related field, such as Computer Science or Systems Analysis and Development • Basic knowledge of systems development • Knowledge of programming logic • Knowledge of algorithms • Knowledge of data structures • Knowledge of development techniques and best practices • Theoretical knowledge of testing • Strong communication skills and ability to engage with customers • Availability to work Monday to Friday, 9:00 AM to 4:00 PM

🏖️ Benefits

• Supportive environment for learning and professional growth • Performance evaluations and feedback focused on continuous development • Pharmacy discount program • Partnership with SESC for cultural and leisure programs • Partnerships for language studies, technology courses, and online learning platforms • Corporate University and learning tracks with content on technology, soft skills, and market trends • Employee referral program with potential rewards and bonuses • Group life insurance