Sales Director

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Logo of Quavo Fraud & Disputes

Quavo Fraud & Disputes

51 - 200 employees

Founded 2015

☁️ SaaS

🏦 Banking

📋 Compliance

SaaS • Banking • Compliance

Quavo Fraud & Disputes is a provider of dispute and fraud management solutions for financial institutions. Its SaaS platform (QFD®) and Dispute Resolution Experts (DRE™) combine automation, agentic AI, advanced analytics, and integrations to accelerate card dispute resolution, reduce losses, ensure regulatory compliance, and improve customer experience for banks, credit unions, fintechs, processors, and sponsor banks.

📋 Description

• Quavo Fraud & Disputes is seeking a driven, strategic, and values-aligned Sales Director to lead our Tier 2 Account Executive team and Sales Development Representative (SDR) organization focused on community banks, regional banks, and credit unions. • Reporting to the Vice President of Sales, this leader is a critical execution layer between company strategy and field performance — managing and coaching a team of AEs while staying personally engaged in key deals. • This is a hands-on leadership role at the heart of Quavo’s growth engine. • The Sales Director will lead both the Tier 2 AE team and the SDR organization — owning top-of-funnel pipeline generation through SDR activity, full-cycle pipeline creation and bookings targets for the Tier 2 FI segment, enforcement of a disciplined sales methodology across both teams, and serving as Quavo’s credible voice with senior decision-makers at financial institutions. • As Quavo continues to scale, this role is designed to grow — absorbing additional direct reports (expanded AE territories or other GTM functions) as the organization evolves.

🎯 Requirements

• Minimum 7 years in B2B sales, with at least 3 years in a sales management or team lead capacity. • Demonstrated success selling technology or SaaS-based solutions into banks, credit unions, or financial institutions — direct experience in the Tier 2 FI segment (community banks, regional banks, credit unions) strongly preferred. • Background in fraud, disputes, payments, or adjacent financial operations solutions (e.g., chargeback management, core banking, card processing) is highly valued. • Proven track record of meeting or exceeding quota as both an individual contributor and a sales manager. • Experience recruiting, onboarding, and developing AE talent in a high-growth SaaS or fintech environment. • Strong knowledge of enterprise sales methodologies (Sandler, MEDDPICC, Challenger, or equivalent). • Proficiency across the GTM tech stack — CRM (Salesforce), conversational intelligence, sequencing platforms, and forecasting tools. • Exceptional communication, coaching, and executive presence; able to represent Quavo credibly with C-suite and senior operational leaders at financial institutions. • Willingness to travel approximately 30–50% for customer engagements, team coverage, and industry events.

🏖️ Benefits

• Competitive salary • Health insurance • Paid time off • Professional development opportunities

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