QuickTeam
1 - 10 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
QuickTeam is a company that specializes in providing remote talent and virtual employee solutions to streamline business operations. They offer services like administrative support, sales representation, and medical office staffing, aimed at increasing efficiency and cutting overhead costs. Their staffing solutions are scalable and flexible, tailored to meet evolving business demands. QuickTeam emphasizes privacy and security in their services, adhering to strict protocols and compliance measures. They provide dedicated account managers to ensure that their clients receive personalized support and high performance from their remote staff.
IT Support Specialist
Job not on LinkedIn
🔥 1 hour ago
Where this job comes from
Posted on QuickTeam's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago
QuickTeam
1 - 10 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
QuickTeam is a company that specializes in providing remote talent and virtual employee solutions to streamline business operations. They offer services like administrative support, sales representation, and medical office staffing, aimed at increasing efficiency and cutting overhead costs. Their staffing solutions are scalable and flexible, tailored to meet evolving business demands. QuickTeam emphasizes privacy and security in their services, adhering to strict protocols and compliance measures. They provide dedicated account managers to ensure that their clients receive personalized support and high performance from their remote staff.
📋 Description
• Provide Level 2–3 remote IT support, resolving escalated technical issues for users and customers • Manage support requests in the IT ticketing system, keeping tickets updated and resolved on time • Respond to after-hours system alerts and escalate issues when needed • Help with routine overnight maintenance, such as updates and backups • Communicate clearly with users and leave handoff notes for the morning team • Maintain accurate documentation of support activities and solutions
🎯 Requirements
• Level 2 to Level 3 IT support experience • Experience at a Managed Service Provider (MSP) is a strong plus • Used or working knowledge of an IT ticketing system • Excellent written and verbal communication skills • Willing to work 7:00 PM – 4:00 AM EST • Strong troubleshooting and problem-solving skills • Ability to work independently and in a team environment
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🇵🇭 Philippines – Remote
💰 Series A on 2019-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
