Operations Manager – Microsoft Solution Services, Global Business Applications

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🕒 2 days ago

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Quisitive

501 - 1000 employees

☁️ SaaS

🏢 Enterprise

SaaS • Consulting • Enterprise

Quisitive is a leading Microsoft Cloud Partner that focuses on providing integration and consulting services to help businesses innovate and thrive using Microsoft cloud technologies. The company specializes in application development, data and analytics, artificial intelligence, business applications, security, digital workplace solutions, and infrastructure management. Quisitive assists organizations in various sectors, including manufacturing, healthcare, education, energy, and public sector, helping them efficiently navigate and implement cloud-based solutions. With tailored products like MazikCare for healthcare and ShopFloor for manufacturing, Quisitive enhances operational efficiency and drives digital transformation across its clients’ businesses.

📋 Description

• Run the Business Rhythm for GBA • Partner with GBA leadership to establish and run the weekly, monthly, and quarterly operating cadence • Facilitate proactive operational reviews to support accurate financial, time, and utilization forecasting across primary GBA programs • Lead and participate in advanced operational reporting and forecasting structure for strategic opportunities, including a large customer network of opportunities. • Create and oversee the creation of reporting required for GBA consultant delivery and account leadership • Support large pursuits through bid management coordination and execution of close plans to win the work • Work with Sales and Project Management Office for GBA establish sales to project start/delivery handoff procedures • Experience working across global teams, including close collaboration with North American and India-based teams. • Monitor execution of GBA staffing, approval, and resource management procedures to ensure consistency and operational alignment.

🎯 Requirements

• 5+ years of experience in delivery operations, business operations, or consulting operations • Strong understanding of services businesses/consulting operations. Including how sales pipeline, delivery forecasting, resource planning, staffing, utilization and financial performance connect together. • Ability to flex and meet the business where it is • Strong Excel and PowerPoint skills; Power BI experience is a plus • Ability to manage multiple priorities in a fast-paced environment • Strong communication and influencing skills • High attention to detail and ownership mindset • Experience building and improving operational processes, delivery standards, governance models, and sales-to-delivery handoff procedures • Ability to balance strategic thinking with hands-on operational execution

🏖️ Benefits

• Competitive salary • Remote work options

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