Clinical Success Manager

November 27

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Radformation

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Healthcare Insurance • Artificial Intelligence • SaaS

Radformation is a company that specializes in intelligent automation for cancer care, offering software that enables cancer clinics to enhance their efficiency and accuracy. They provide a range of products such as AutoContour for automated AI contouring and EZFluence for 3D planning, as well as tools for plan evaluation, independent calculations, and machine quality assurance. Radformation aims to streamline clinical workflow from planning and documentation to treatment evaluations and billing, thus improving plan quality, safety, and efficiency in cancer treatment. Their solutions are designed to integrate seamlessly with existing technology, helping clinics improve their patient care.

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 Seed Round on 2019-10

📋 Description

• Mentor clinics as they join the Radformation community to assist them in establishing the most efficient machine QA workflow and increase standardization • Work closely with clinics, programming team, and sales team to give presentations, solve problems, proactively check in with customers, and incorporate feedback into redefining machine QA • Demo, install, and train clinics on Radformation’s RadMachine machine QA software • Implement RadMachine at clinics by developing QA templates and customizing clinics’ settings • Work with clinics to understand their issues and provide solutions independently and/or with help from the programming team • Work with the sales team to demonstrate software to prospective customers and provide training to newly installed clinics • Proactively check in with current customers to hear feedback and share new features • Host webinars to answer clinics’ questions and highlight features • Test new versions of the software to aid in development and quality assurance • Develop training materials to distribute to clinics • Research new QA guidelines and stay current as updates are released • On-site visits to clinics when permitted

🎯 Requirements

• Minimum 2 years of experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA • 2 years of experience as a medical physics assistant or similar • Strong critical thinking skills • Exceptional presentation skills • Positive attitude and a passion for excellence in patient care • Minimum 5 years of experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA (preferred) • Degree in medical physics or dosimetry (preferred) • Minimum 2 years of experience with ARIA OIS (preferred) • Experience with Python (preferred) • Customer service experience (preferred)

🏖️ Benefits

• Multiple high-quality medical plan options with substantial employer contributions • Health coverage starting on day one • Short-term and long-term disability and supplementary life insurance • 401(k) with employer match vested immediately • Annual reimbursement for professional memberships • Conference attendance and continued learning opportunities • Self-managed PTO and 10 paid holidays • Monthly internet stipend • Company-issued laptop and one-time home office setup stipend • Fully remote work environment with virtual events and yearly retreats