Solution Architect

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RainFocus

201 - 500 employees

Founded 2013

☁️ SaaS

💰 Series C on 2021-09

SaaS • Marketing • Event Management

RainFocus is a comprehensive event marketing and management platform designed to elevate in-person, hybrid, and virtual event experiences. Utilizing personalized engagement and data-driven insights, RainFocus helps clients maximize brand identity and attendee interaction. Its integrated platform supports seamless registrations, content management, and attendee engagement across all events. With a strong emphasis on security and compliance, RainFocus is a trusted partner for organizations looking to optimize their event strategies and drive growth. The company also offers a range of on-site solutions and a mobile app to enhance event experiences and streamline operations.

📋 Description

• Own the overall solution architecture for client implementations. • Serve as a trusted advisor to executive client stakeholders. • Lead solution design and drive platform adoption. • Provide oversight across the client implementation portfolio. • Lead discovery calls, post-conference reviews, and client communications. • Mentor and develop Solution Consultants. • Contribute to thought leadership and process improvement.

🎯 Requirements

• 8+ years of software implementation experience, with deep expertise implementing SaaS platforms for enterprise-level clients, 3-5 years within SaaS event technology • Demonstrated track record of gathering, documenting, and translating complex requirements, configurations, and integrations across multiple systems. • Proven ability to own overall solution architecture for complex, multi-stakeholder enterprise implementations. • Demonstrated ability to serve as a trusted advisor to executive-level client stakeholders — aligning solutions with long-term business strategy. • Proven track record of creating significant efficiencies through process design, driving adoption, and measuring impact. • Exceptional problem-solving skills and ability to adapt to evolving project requirements and client needs while maintaining quality and client satisfaction. • Experience in the event technology, marketing technology, or enterprise B2B SaaS implementation space. • Excellent written and verbal communication skills — able to convey complex ideas clearly to both technical and non-technical executive audiences. • Collaborative mindset with a demonstrated ability to build strong relationships across cross-functional teams, senior leaders, and clients. • Ability to travel domestically and internationally up to 20%.

🏖️ Benefits

• competitive compensation • outstanding benefits • immediately vested 401(k) • generous PTO • collaborative environment

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