Senior SRE

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Raízen

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2011

🌾 Agriculture

⚡ Energy

🤝 B2B

Agriculture • Energy • B2B

Raízen is a leading company in the production of ethanol and sugar, as well as the distribution of fuels and related services under the Shell brand in Brazil, Argentina, and Paraguay. The company focuses on renewable energy solutions, producing ethanol from sugarcane for various applications, including fuel and pharmaceutical uses. Raízen also serves the B2B market and is engaged in logistics and sustainability initiatives, operating convenience stores like OXXO and Shell Select to adapt to changing consumer habits and lead trends in mobility and energy efficiency.

📋 Description

• Support distributed environments on Azure and AWS, working directly on the advancement of corporate observability using tools such as Grafana, Prometheus, OpenTelemetry, Loki, Tempo and Zabbix; • Troubleshoot critical environments, perform incident analysis, and define dashboards, alerts and operational metrics; • Work closely with development, architecture and infrastructure teams to ensure application quality, availability and performance; • Drive the evolution of automation practices, GitOps, monitoring of Kubernetes environments (AKS/EKS) and continuous platform improvement.

🎯 Requirements

• Bachelor’s degree or higher; • Solid experience with observability and monitoring of critical environments using tools such as Grafana, Prometheus, Zabbix, OpenTelemetry or similar; • Experience in troubleshooting and root cause analysis (RCA) in distributed, high-availability environments; • Advanced knowledge of Kubernetes, preferably in AKS (Azure Kubernetes Service) and/or EKS (Amazon Elastic Kubernetes Service) environments; • Experience with public cloud providers, especially Azure and/or AWS; • Experience with application monitoring, including collection and analysis of logs, metrics and traces; • Strong knowledge of Linux systems, containers and Docker; • Experience with network infrastructure, DNS, load balancers, connectivity and network troubleshooting; • Ability to develop automations and scripts using Bash, PowerShell and/or Python; • Experience with GitOps practices, CI/CD and operating modern, observability-oriented platforms; • Experience building, maintaining and optimizing pipelines using GitHub Actions.

🏖️ Benefits

• All our benefits are available to people of any sexual orientation, gender identity, race, ethnicity and age, with or without disabilities. • Hands-on learning opportunities. • Collaborative working environment.