Accounts Receivable, Collections Specialist

🔥 15 hours ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Raptor Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Raptor Technologies is a company that specializes in integrated school safety solutions. They provide a comprehensive suite of software and services designed to enhance school security, focusing on tools such as visitor management systems, behavioral threat assessment software, and emergency management systems. Raptor's solutions are utilized by a vast number of educational institutions to ensure the safety and compliance of students and staff, offering features like emergency notifications, training programs, and various management systems tailored for schools.

📋 Description

• Monitor the shared collections inbox and review incoming customer emails and cases • Categorize and prioritize inquiries by type, urgency, and required action • Respond to routine customer questions using established processes, templates, and team guidance • Route complex, sensitive, or specialized account matters to the appropriate team member or internal department • Maintain accurate notes and update internal systems to track inquiries and actions taken • Follow established processes for timely handling and resolution of inbound requests • Support collection efforts on assigned past-due accounts • Document reasons for delinquency and update account status • Follow up on payment status and outstanding customer requests • Perform other administrative and support tasks as needed

🎯 Requirements

• 3+ years of experience in Accounts Receivable, Collections, Billing, customer support, or a related operational role preferred • Experience working with shared inboxes, case-management systems, or high-volume customer communication environments is a plus • Experience with NetSuite and Salesforce preferred but not required • Strong attention to detail and commitment to accurate documentation • Dependable and able to perform repetitive, process-driven responsibilities with consistency and accuracy • Strong written and verbal English communication skills • Must be comfortable and available to consistently work 9:00 PM–6:00 AM Philippine Time, Tuesday–Saturday

🏖️ Benefits

• Remote work arrangement • Contract engagement