Account Manager

🔥 1 minute ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🗣️🇨🇳 Chinese Required

Where this job comes from

Posted on RateHawk's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of RateHawk

RateHawk

201 - 500 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

RateHawk is a leading online booking tool for travel professionals, offering accommodation bookings from over 2. 6 million hotels worldwide, as well as air tickets, transfers, and car rentals. The platform provides a seamless experience for users with API integrations, a mobile app, and multilingual 24/7 support. RateHawk allows travel professionals to earn loyalty points and access exclusive B2B rates, ensuring maximum profit potential. With a user-friendly interface and multiple filters, it makes finding the best travel options easy and efficient. RateHawk supports businesses with fast API integrations and offers different business models, making it a versatile solution for travel professionals.

📋 Description

• Expand and consolidate presence in the assigned territory. • Maintain and develop relationships with signed partners, including tour operators, travel agencies, travel management companies, and OTAs, to increase their performance. • Collaborate with the sales team to identify and grow opportunities within the territory. • Follow up with existing and new partners to provide system training. • Position the brand within the travel trade through product presentations and networking events. • Address incident issues and ensure partner support. • Oversee payment control and ensure accuracy in transaction processing. • Spend approximately 30% of working time on business trips, including client meetings, industry events, and other business-related events. • Provide market and competitive environment analysis. • Provide regular comprehensive reporting through CRM and internal systems. • Maximize and develop API deals with potential and existing partners.

🎯 Requirements

• Minimum of 3-5 years of successful experience in account management or business development of B2B companies within the travel industry. • In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs). • Fluent in Mandarin and English. • Up to 40% of travel time may be required. • Data-driven decision-making, metrics-driven, and good with numbers. • Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with a fast-changing business environment, and a team player. • Ability to understand and work across a wide range of cultural contexts. • Competence in API technology deals is a plus. • Strong commercial aptitude and entrepreneurial spirit. • Job scope includes both API and Retail segments.

🏖️ Benefits

• Flexible schedules and opportunity to work remotely. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation.

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