Branch Operations Assistant

🕒 March 25

🤠 Texas – Remote

🤠 Texas – Remote

💵 $21 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Ritchie Bros.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🚗 Transport

💰 Post-IPO Equity on 2023-01

eCommerce • Transport • Construction

Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.

📋 Description

• Address all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager. • Perform necessary clerical duties in the office. • Perform various yard functions, including Loader Operation, ensuring key information is recorded on incoming vehicles. • Assist with upkeep and maintenance of vehicles throughout the sale process. • Provide various customer support services through mail, telephone, and direct personal contact. • Process orders and assignments and enter data into the computer system. • Respond to customer questions, complaints, and requests. • Process all necessary paperwork for auction day, securing necessary approvals. • Detail vehicles to improve their appearance for auction. • Operate passenger vehicles to move them around the facility.

🎯 Requirements

• Strong leadership skills. • Superior time management skills. • Ability to work independently. • Strong proficiency in problem resolution. • Excellent professional communication skills to interact effectively with customers & towers – both verbal and written. • Willing to learn how to operate a forklift (Within 90 days of starting position). • General mechanical knowledge of makes and models of vehicles required. • Experience in the equipment rental or construction industry and/or related field preferred. • Basic automotive repair skills preferred. • Previous forklift operating experience. • Strong Microsoft Office skills are required with above-average proficiency in Excel and PowerPoint. • Must remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area. • This position involves outdoor work in all types of weather.

🏖️ Benefits

• medical, dental, vision, and basic life insurances • 401k plan with 100% match for the first 4% • 15 days of PTO each year