Engineering Manager – SRE & DevXP

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RD Station

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

☁️ SaaS

🤝 B2B

🛍️ eCommerce

SaaS • B2B • eCommerce

RD Station is a Brazilian SaaS company that provides integrated marketing automation, CRM and customer service solutions. Its platform helps businesses attract and qualify leads, run email and WhatsApp campaigns, create landing pages, automate sales processes, deploy chatbots and manage omnichannel conversations, with analytics and AI features as well as an app marketplace and developer APIs. RD Station targets companies and agencies seeking to connect marketing, sales and support workflows to drive growth and retention.

📋 Description

• Ensure the reliability, scalability, and performance of all platform services. • Lead the technical evolution of the Engineering Platform to optimize the software lifecycle and delivery speed (Developer Experience - DevXP). • Define the strategic and operational vision for SRE practices and the Internal Developer Platform (IDP). • Collaborate with product and architecture teams to deliver resilient, secure, and efficient solutions. • Establish and ensure adherence to Service Level Objectives (SLOs) and reliability and observability KPIs, driving continuous improvement and reducing MTTR. • Lead the rollout and adoption of the Internal Developer Platform (IDP) and Golden Paths to optimize developer workflows. • Develop and execute an annual strategic roadmap for the Engineering Platform aligned with product and architecture goals. • Increase automation, reduce toil, and optimize infrastructure costs (Cloud FinOps). • Develop and mentor the SRE and Platform engineering team, fostering a culture of ownership and technical excellence.

🎯 Requirements

• Proven experience leading software engineering teams with a focus on SRE, Platform, or Cloud. • Strong background in building and adopting Internal Developer Platforms (IDP) and Developer Experience (DevXP) practices. • Deep knowledge of SRE practices, observability, Cloud Computing (GCP or AWS), Kubernetes, and automation (CI/CD, IaC). • Experience operating at high scale and with distributed architectures. • Ability to manage multidisciplinary technical teams, with a focus on mentoring and talent development. • Experience with Cloud FinOps and cost optimization practices is a plus. • Postgraduate degree or relevant certifications in Cloud (GCP/AWS) or SRE are a plus. • Familiarity with IDP tools such as Backstage and GitOps is a plus. • Familiarity with infrastructure security practices and DevSecOps is a plus. • Product-oriented mindset applied to platform development and strong executive and technical communication skills are a plus.

🏖️ Benefits

• Holistic Well-being: We take care of the people who drive our evolution. We support the overall well-being of each team member through programs and benefits that enable self-care across five pillars: Emotional, Financial, Physical, Occupational, and Social. • Diversity and Belonging: Diversity is what makes us powerful. We actively promote inclusion and belonging, ensuring TOTVS is a place where you can be yourself. Our expertise is human and alive: we embrace differences to empower businesses inside and outside the company.