Account Manager III, Utility Management

🔥 21 minutes ago

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Logo of RealPage, Inc.

RealPage, Inc.

5001 - 10000 employees

🏠 Real Estate

☁️ SaaS

🤝 B2B

💰 $18.6M Post-IPO Equity - RealPage on 2022-01

Real Estate • SaaS • B2B

RealPage, Inc. is a provider of property management software and services focused on the rental housing and broader real estate markets. The company offers cloud-based (SaaS) platforms and AI-driven tools for leasing, resident experience, revenue and financial management, utility and sustainability, vendor and spend management, smart building integrations, and analytics—serving multifamily, affordable, student, senior, single-family and commercial property operators. RealPage’s solutions are designed for property management companies, owners, investors and vendors to streamline operations, increase revenue, and improve the resident experience.

📋 Description

• Works on product specific issues and opportunities of diverse scope where analysis of data requires evaluation of identifiable factors. • Engage customers proactively on platform adoption leveraging product usage metrics and data analysis. • Become a trusted advisor and expert on multiple RealPage product platforms for our customers to provide a deep level of product knowledge with the ability to articulate market trends and the value of RealPage to develop new business opportunities. • Understand and drive customer business, goals, objectives, and desired outcomes utilizing platform reporting, dashboards, and metrics. • Facilitate discovery discussions with customers regarding product use cases and adoption opportunities. • Ensure customer receives and perceives value of assigned RealPage products to drive adoption. • Deliver platform Solution Reviews to assigned customers focused on strategic business objectives which will drive revenue and return on investment.

🎯 Requirements

• Bachelor’s Degree or equivalent experience. • Minimum of 5 years’ experience in the multi-family industry with RealPage products. • Minimum of 5 years’ experience in customer facing role(s). • Proficient in MS Office Suite (Outlook, Word, PowerPoint, and Excel). • World class presentation skills; feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical. • Can tie business problems to technical solutions and understand technology and data value propositions. • Ability to personally deliver customer onboarding program and strategic roll-out plan(s). • High level of customer empathy. • Understanding of business/multifamily operations and reporting. • Experience in SaaS implementations and operational improvement initiatives.

🏖️ Benefits

• Health, dental, and vision insurance. • Retirement savings plan with company match. • Paid time off and holidays. • Professional development opportunities. • Performance-based bonus based on position.

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