Legal Client Service Consultant – Relationship & Growth

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🕒 June 26

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Relou RH

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

👥 HR Tech

💼 Consulting

🤝 B2B

HR Tech • Consulting • B2B

Relou RH is a human resources services company focused on building strong teams and cultures. Led by Rebeca Louise, the firm provides strategic assessments and consulting in various HR subsystems, targeting businesses in their hiring processes across marketing, technology, engineering, and architecture. The company specializes in recruitment, selection, personnel management, strategic management, training and development, process analysis, and behavioral analysis.

📋 Description

• Receive qualified leads and make the first empathetic/personalized contact • Handle communications via WhatsApp and phone calls • Schedule initial consultations with the responsible attorneys • Organize clients' histories and information in the CRM • Follow up with clients under review • Assist with document organization according to internal protocols • Participate in client service strategy meetings • Suggest improvements to the sales workflow and client experience • Support, in the future, the training of new client service representatives as the firm expands

🎯 Requirements

• Good written and verbal communication • Organized and proactive • Comfortable with client service, sales, and client relationship management • Interest in professional growth and continuous learning • Familiarity with digital tools and CRM • Previous experience in commercial/customer service or sales • Experience in law firms or related areas • Genuine interest in specializing in the Public Sector (civil servant) law niche

🏖️ Benefits

• Bonus • Meal allowance