Customer Engagement Representative – Animal Health

Job not on LinkedIn

🔥 12 hours ago

🌵 Arizona, Colorado, +3 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🦬 Wyoming – Remote

💵 $43.3k - $79.3k / year

⏰ Full Time

🟢 Junior

🏆 Customer Success

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Place proactive outbound calls to established accounts and potential prospects • Drive revenue growth and customer satisfaction by assisting accounts using both incoming and outbound sales strategies • Partner with Territory Manager on sales strategies to maximize revenue • Answer incoming calls from assigned accounts to take sales orders and/or handle customer service issues • Initiate proactive calls to established accounts to grow sales revenue and develop customer loyalty • Assist accounts in the research and purchase of items • Deliver excellent customer service by communicating with purchasers • Monitor backorder status for accounts • Gather information regarding assigned territory or accounts and share any necessary information with TM partner

🎯 Requirements

• Associate’s degree in Veterinary Technology or bachelor’s degree in an animal health field or equivalent agricultural degree is preferred • 1 year experience working in a veterinary clinic or 2 or more years of progressively responsible experience in an animal health call center environment is preferred • Displays knowledge and proficiency in explaining, selling, and administering products • Able to recognize and present information to others; recognizes different methods for communicating the same information • Is customer oriented, sensitive, and responsive to customer needs and priorities • Demonstrates the ability to respond quickly to changes in day-to-day operation as it relates to department priorities • Develops work objectives and action plans for self

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities