
10,000+ employees
Founded 1993
🏢 Enterprise
💰 Corporate Round on 1999-03
Enterprise • Cloud
Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.
🔥 11 minutes ago
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
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10,000+ employees
Founded 1993
🏢 Enterprise
💰 Corporate Round on 1999-03
Enterprise • Cloud
Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.
• Deploy and optimize Red Hat infrastructure while collaborating with team members and stakeholders • Provide consulting, technical guidance, troubleshooting, and best-practice recommendations to clients • Conduct system analysis, performance tuning, monitoring, and capacity planning • Implement optimization strategies, preventive measures, security measures, and compliance controls • Assess telco platforms, identify bottlenecks, and recommend performance and reliability improvements • Develop and implement platform optimization strategies covering capacity planning, configuration, resource utilization, and performance tuning • Plan and execute Red Hat software updates, patches, and upgrades with minimal disruption • Coordinate maintenance activities with clients • Maintain documentation of client environments, configurations, and support activities • Generate reports and provide clients with system status updates, performance metrics, incident summaries, and recommendations • Stay current with industry trends, emerging technologies, and telecommunications challenges • Identify innovation and process-improvement opportunities and share knowledge through workshops and documentation • Build client relationships as a trusted advisor and provide strategic guidance on Red Hat solutions • Identify opportunities for additional services and upselling
• Bachelor's degree in computer science, engineering, or a related field, or equivalent experience • Native or professional fluency in Spanish, written and spoken • Professional fluency in English and Portuguese • Experience implementing, managing, and supporting Red Hat technologies, including Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat OpenStack • Solid understanding of virtualization and containerization technologies, such as KVM and Docker • Proficiency in Linux system administration and troubleshooting, preferably RHEL or a derivative • Experience with scripting and automation tools, such as Bash, Python, and Ansible • Excellent problem-solving and analytical skills • Strong communication and interpersonal skills for effective client and internal-team collaboration • Understanding of telecommunications Operations and Maintenance procedures and best practices through work with at least one major service provider • Strong customer service and communication skills • Excellent written and verbal communication skills in English, Portuguese, and Spanish • Willingness to travel up to 20–30 weeks per year across different time zones in the region • Project management experience and familiarity with Agile methodologies is a plus • Relevant Red Hat certifications, such as RHCE or RHCA, are highly desirable • Public Cloud Certifications are a plus
• Flexible work environments, from in-office to office-flex to fully remote, depending on role requirements • Reasonable accommodations for job applicants with disabilities
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