HR Operations Specialist – Maternity Cover

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Redis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $1.2M Secondary Market - Redis on 2021-12

SaaS • B2B • Artificial Intelligence

Redis is an in-memory data platform and open-source data store that provides low-latency caching, streaming, search, and real-time data services. It offers both Redis Cloud (a managed SaaS offering) and Redis open-source software for on-prem/hybrid deployments, plus a suite of tools and extensions—Redis Iris (real-time context for AI agents), Redis Context Retriever, LangCache, Redis Flex (tiered RAM+flash storage), Active-Active multi-region replication, Redis Insight UI, and client SDKs. Redis is used for core workloads like caching, session management, real-time messaging/streams, feature stores, vector search and semantic search for RAG/AI, fraud detection and real-time decisioning, targeting developers and enterprise customers across industries such as financial services, e-commerce/retail, gaming, healthcare and telco.

📋 Description

• Maintain accurate employee data in the HRIS for Bulgaria and other assigned countries. • Process employee lifecycle transactions (hires, transfers, terminations, promotions, etc.) in compliance with Bulgarian labor regulations. • Generate and validate reports for compliance, headcount, and analytics. • Support HR system upgrades and integrations in partnership with global HR Tech. • Coordinate onboarding and offboarding processes in alignment with global standards. • Partner with IT, Payroll, and Facilities to deliver a seamless employee experience. • Manage local employment documentation, contracts, and letters. • Prepare employment contracts and amendments in line with the Bulgarian Labour Code (Кодекс на труда). • Ensure compliance with Bulgarian labor law, GDPR, and company HR policies. • Maintain local HR documentation and contribute to updates of employee handbooks. • Support internal and external audits, ensuring accurate record-keeping and timely responses. • Partner with the external payroll provider and internal Finance team to verify salary data, statutory deductions, and benefits. • Oversee employee time tracking, leave management, and social/health insurance contributions. • Support local benefits administration and vendor coordination. • Help communicate and administer regional benefits programs. • Serve as a first point of contact for employees and managers on HR operational questions. • Provide clear, timely guidance in both English and Bulgarian. • Escalate complex or policy-related matters to the Global HR Operations or HRBP team. • Support HR communications and regional rollouts of global initiatives (e.g., engagement surveys, policy changes). • Identify process gaps and propose solutions to streamline HR operations. • Contribute to global HR process documentation and playbooks. • Participate in cross-regional projects to harmonize HR practices.

🎯 Requirements

• 4-7 years of experience in HR operations or HR administration, ideally in a multinational environment. • Knowledge of regional employment legislation and HR compliance requirements. • Experience working with HRIS platforms (e.g., Workday, HiBob, BambooHR, or SAP SuccessFactors). • Excellent organizational skills and attention to detail. • Strong interpersonal and communication skills across cultures and levels. • Fluency in Bulgarian and English (both written and spoken). • Experience in the tech or SaaS industry. • Exposure to multi-country payroll or benefits administration. • Experience in process improvement or HR project management.

🏖️ Benefits

• Competitive compensation package • 25 days of vacation time • Hybrid working options from both home and the office • Home internet & phone monthly allowance • Health and dental insurance for you • Personal life insurance • Critical Illness Cover • Lunch and snacks in the office • Multisport/CoolFit card • 30-day work from anywhere policy