Call Center Agent, Energy Project

🔥 47 minutes ago

🇩🇪 Germany – Remote

💵 €14 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 136 days.

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regiocom SE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.

📋 Description

• Provide telephone and written support to residential energy customers via inbound channels • Assist with supplier switches and customer master data maintenance • Handle billing inquiries and meter readings • Advise customers on energy contracts, tariffs, and advance payments • Complete several weeks of paid, full-time training on a fixed early-shift schedule • Work a two-shift system after training • Follow a shift schedule prepared several weeks in advance

🎯 Requirements

• At least one year of call center experience required • Experience in energy projects and supplier switching is preferred • Enjoy interacting with customers and providing advice by phone • Confident using PC applications such as Teams, Outlook, and web browsers; SAP experience is a plus • Very good German language skills (C1 level) • Must reside in Germany • Career changers are not eligible; relevant professional experience is required • Willingness to work 40 hours per week on a five-day schedule • Willingness to work a two-shift system (Monday to Friday, between 8:00 a.m. and 7:00 p.m.) and, where required, split shifts

🏖️ Benefits

• 100% remote work from day one • Premium equipment package • Corporate health management and fitness center discount • Training and career development opportunities • Several weeks of paid, full-time onboarding • Permanent employment contract • Performance-based compensation

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