
5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
🔥 21 hours ago
🇩🇪 Germany – Remote
💵 €14 / hour
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
👻 Ghost score 9%
🗣️🇩🇪 German Required
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5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
• Inbound first-level support for existing customers • Technical customer support for TV, telephone, and internet issues • Needs-based product consultation and contract optimization • Sales engagement in every call • Participation in a 3-week paid training program on a fixed early shift from Monday to Friday • Working a two-shift system, with the shift schedule provided several weeks in advance
• At least 1 year of call center experience • Ideally, experience in technical service within the telecommunications industry • At least 1 year of sales experience • Consistently achieve sales targets • Willingness to work 40 hours per week over a 5-day workweek • Willingness to work a two-shift system from Monday to Sunday between 7:00 a.m. and 11:00 p.m. • Ability to work every second weekend • No secondary employment • Very good German language skills at C1 level • Residence in Germany • Experience as a support and sales professional; career changers are expressly excluded
• Unlimited commission potential • Quality bonus (up to €28 per hour possible) • Permanent employment contract • 100% work from home – no commuting to a company location • Premium equipment package • Health management program and fitness studio discount • Training and career development opportunities • 3 weeks of paid training • Time off during the week in lieu of weekend work
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