
5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
🕒 Yesterday
🗣️🇩🇪 German Required
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5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
• Provide inbound first-level support for existing customers • Assist customers with technical issues affecting TV, telephone, and internet services • Identify customer needs and sales opportunities • Provide needs-based product advice and optimize contracts during every customer interaction • Present suitable Vodafone products persuasively, with a strong focus on sales • Work 40 hours per week over 5 days in a shift-based system • During the 5-week training period, work Monday to Friday on a permanent early shift
• Fluent German with excellent verbal communication skills • Comfortable using computers • Ability to handle straightforward technical issues • Service-oriented mindset and sales ability • Strong interpersonal skills, persuasiveness, and empathy in sales • At least 1 year of call center experience, ideally in technical service within the telecommunications industry, or at least 1 year of sales experience • Reliable and self-motivated when working from home • Residence in Germany • Willingness to reliably cover the specified working hours • Willingness to work shifts Monday to Sunday between 7:00 a.m. and 11:00 p.m., including every other weekend
• Uncapped commissions and total earnings of up to €28 per hour through performance bonuses • Permanent employment contract • 100% remote work – no daily commute to a site • Premium equipment package for your home workspace • Health management program and gym discounts • Training and career development opportunities • 5 weeks of intensive, paid training • Time off during the week in lieu of every other weekend worked
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