Global Payroll Implementation Specialist – PEO

🕒 June 5

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Remote

501 - 1000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.

📋 Description

• Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding. • Own the end-to-end onboarding process, aligning with clients on key milestones, timelines, and success criteria. • Coordination of any wage-based reconciliations for accurate parallel payroll runs. • Guide clients through Remote’s PEO platform, ensuring adoption of co-employment processes and understanding of available tools and services. • Collaborate cross-functionally with Sales, Legal, Product, and Support to ensure smooth hand-offs and resolution of client-specific requirements. • Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner and in alignment with our value of Care. • Maintain confidentiality of all customer and employee information. • Provide client feedback to internal teams to improve onboarding workflows, surface product gaps, and enhance platform capabilities for scalability. • Contribute to the evolution of PEO implementation best practices, tooling, and documentation as we scale

🎯 Requirements

• 3+ years of experience in implementation, onboarding, or customer success within a fast-paced SaaS PEO environment • Familiarity with co-employment structures, payroll tax obligations, and benefits administration • Demonstrated project management skills with the ability to manage multiple concurrent client timelines • Clear, empathetic communication skills with a focus on proactive client guidance • Strong cross-functional collaboration abilities, particularly with Sales, Product, and Operations • An analytical mindset with excellent problem-solving abilities. • Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact. • Team player with the ability to work independently and take own responsibility. • Is a productivity geek and will constantly think of ways to improve and speed up their work. • Proficient in using Google Sheet or Excel. • Ability to work within a MacBook Pro environment • You understand the need and idea to work largely asynchronously. • You write and speak fluent English. • Not required but is considered a plus if you have a working knowledge of Monday.com, Notion, Slack and Salesforce. • Not required but is considered a plus if you have working knowledge of Worklio.

🏖️ Benefits

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces

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