Lifecycle Operations Lead, Time & Attendance

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Remote

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

HR Tech • SaaS • Enterprise

Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.

📋 Description

• Supporting the Lifecycle Time & Attendance (T&A) team on day to day operational challenges including but not limited to workflow design, process improvement, tooling, automations, data management, knowledge management and creation and maintenance of Standard Operating procedures. • Being the point of contact for the team on process, data and tech operational needs. • Reporting to the Senior Manager Lifecycle: Time & Attendance. • Establish and maintain operational governance for high-risk T&A domains (for example, working time rules, overtime, sick leave, and leave policy exceptions). Define controls, escalation paths, and quality checks to reduce compliance risk and employee impact. • Design and implement global HR policies and procedures specific to Time & Attendance (e.g., leave, attendance, overtime, working time directives), ensuring they align with local employment legislation. • Pro-actively monitor changes in global employment legislation relevant to T&A, advising T&A leadership and Legal on necessary policy updates and implementation timelines. • Act as the Policy Subject Matter Expert (SME) for the T&A function, advising Operations, Product, and Engineering on the correct legal interpretation to embed into our platform, processes, and tools, including AI-assisted experiences and automation features where appropriate. • Support Time & Attendance teams on new country expansions by coordinating and mapping out key T&A policy events and legal dependencies across internal and external stakeholders.

🎯 Requirements

• Strong and demonstrable experience working in a large-volume / high-complexity policy, compliance, and employee relations support team across diverse global regions and countries. • Strong and demonstrable expertise in analyzing, interpreting, and applying employment legislation related to T&A, with an aptitude for legal review and policy risk mitigation. • Experience solving Time & Attendance related challenges is highly desirable. • Analytical mindset with an aptitude for and demonstrated ability to draft, implement, and communicate complex global HR policies, consistently ensuring legal compliance and operational clarity. • Proven ability to successfully manage and complete projects from inception to delivery (covering requirements-gathering, policy design, implementation, and refinement). • Strong capability and focus on SLA adherence and data-driven decision-making using metrics to identify compliance risks. • Ability to go from "scout to scale", operating autonomously and turning ambiguity into clear deliverables. • Excellent communication, influencing, conflict management, and negotiation skills, with the ability to independently lead challenging conversations with stakeholders (Legal, Operations, Leadership). • An agile, resilient, and customer-centered approach to working in a dynamic, ever-changing environment, with high tolerance for ambiguity and strong self-motivation. Ability to thrive in a fast-paced, international setting, working independently. • Understanding of the importance and value of asynchronous work, with a demonstrated history of both experiencing and advocating for it. • High level of proficiency in English, both written and spoken. Consistently exhibits high levels of discretion, integrity, professionalism, and confidentiality.

🏖️ Benefits

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces