Remote Recruitment
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.
Call Centre Agent
🕒 Yesterday
🇿🇦 South Africa – Remote
💵 R13k - R16k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
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Remote Recruitment
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.
📋 Description
• Answer inbound calls and respond to customer queries professionally and promptly • Resolve complaints and escalate where necessary, following company procedures • Update customer records accurately in the CRM after each interaction • Meet daily call-handling targets and quality standards • Support outbound follow-up calls as needed • Work closely with team leaders to identify and flag recurring issues
🎯 Requirements
• Experience with customer-facing roles, ideally in a call centre environment • Clear, professional spoken English with strong listening skills • Familiarity with CRM systems or customer management tools • A reliable internet connection and a quiet workspace at home • Ability to stay calm under pressure and handle difficult conversations with care
🏖️ Benefits
• Fully remote — work from anywhere in South Africa • Supportive team with ongoing training and feedback
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