Remote Recruitment
11 - 50 employees
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.
Customer Service Agent
🔥 52 minutes ago
🇿🇦 South Africa – Remote
💵 R23k - R25k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 20%
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Remote Recruitment
11 - 50 employees
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.
📋 Description
• Respond to customer queries via live chat, email and phone • Log and track cases accurately in the CRM • Resolve complaints calmly and escalate where needed • Follow up to confirm issues are fully resolved • Spot recurring issues and flag them to the team • Work 09:00–17:00 UK time (11:00–19:00 SAST)
🎯 Requirements
• Experience in a customer-facing or support role • Familiarity with CRM or helpdesk software • Clear, friendly written and spoken English • Reliable home internet • Quiet space for UK-hours work • Patience under pressure • Problem-solving mindset • Experience in a UK-facing support role (nice to have) • Familiarity with Zendesk or similar tools (nice to have) • Exposure to live chat support (nice to have)
🏖️ Benefits
• Permanent employment • Fully remote work • Training • Clear path to grow within the team
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