Remote Recruitment
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.
Online Chat Support Agent
🔥 0 minutes ago
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Remote Recruitment
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.
📋 Description
• Handle multiple concurrent live chat conversations professionally • Resolve customer queries, complaints and technical issues efficiently • Escalate complex or unresolved issues to the appropriate teams • Log all customer interactions accurately in CRM or helpdesk system • Consistently achieve response time, resolution rate and CSAT targets • Contribute to knowledge base documentation and internal resources
🎯 Requirements
• 1+ year of live chat, customer service or support experience • Fast, accurate typing skills of at least 50 words per minute • Excellent written English with impeccable grammar and spelling • Calm under pressure and able to manage multiple conversations simultaneously • Reliable home office with fast stable internet connection
🏖️ Benefits
• 100% remote, UK business hours • Career growth and professional development • Exposure to leading UK businesses and practices
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