Remote Recruitment
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.
Service Desk Analyst
Job not on LinkedIn
🔥 0 minutes ago
🇿🇦 South Africa – Remote
💵 R28k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
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Remote Recruitment
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.
📋 Description
• Deliver professional 1st and 2nd line IT support to end users remotely via phone, email and chat • Diagnose and resolve hardware, software, network and application issues efficiently • Manage and update support tickets in ServiceNow, Jira or equivalent ITSM platforms • Set up and configure user accounts, VPN access, Microsoft 365 and endpoint devices • Document solutions and contribute to the internal IT knowledge base • Monitor system alerts and escalate major incidents to the relevant technical teams
🎯 Requirements
• 2+ years of IT service desk or technical support experience • Strong working knowledge of Windows, Microsoft 365 and Active Directory • Experience with ITSM platforms such as ServiceNow or Jira Service Management • ITIL Foundation certification is preferred but not essential • Customer-focused with excellent communication skills and attention to detail
🏖️ Benefits
• 100% remote, UK business hours • Career growth and professional development • Exposure to leading UK businesses and practices
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