Tenancy Manager – Residential Lettings

🔥 1 minute ago

🇿🇦 South Africa – Remote

💵 R30k - R35k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 20%

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Logo of Remote Recruitment

Remote Recruitment

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.

📋 Description

• Manage active tenancies end to end, including enquiries, notices, terminations, check-outs, and deposit returns and disputes • Monitor rent accounts, chase arrears, update landlords, and handle Universal Credit paperwork • Triage maintenance by urgency, appoint contractors, obtain landlord approval, and follow every job to completion • Run weekly compliance reports and chase gas, electrical, EPC, fire safety, and licensing certificates • Clear daily diary actions and maintain complete, accurate notes in the property management system • Respond promptly on Teams and email, and flag risks early • Serve as the main contact for landlords, tenants, and contractors across a portfolio of 180 to 200 properties • Work 09:00 to 17:30 UK time, Monday to Friday, with a 30-minute unpaid lunch

🎯 Requirements

• At least 2 years in hands-on residential property or tenancy management, looking after arrears, maintenance and deposits • Experience personally managing a portfolio of around 150 or more units • Experience with a property management system such as MRI, Reapit, Alto, Fixflo, PayProp or WeConnectU • Track record of working independently, owning your caseload and communicating proactively • Reliable home office with fibre and backup power for loadshedding • UK lettings experience, including deposit schemes (TDS or DPS) and UK safety compliance is nice to have • ARLA Propertymark or an equivalent property qualification is nice to have • Familiarity with Homelet, Signable or other referencing and e-signing tools is nice to have

🏖️ Benefits

• 100% remote, from anywhere in South Africa • Full-time, long-term role • Structured training on the agency's systems and processes • UK bank holidays off • Annual leave

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