Customer Service Representative – Exclusively for People with Disabilities and INSS-Rehabilitated Individuals

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🔥 0 minutes ago

🇧🇷 Brazil – Remote

💵 R$1.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

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Reponto | Estratégia em Seleção Inclusiva

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

💼 Consulting

🌍 Social Impact

Recruitment • Consulting • Social Impact

Reponto is a Brazilian consultancy that specializes in inclusive recruitment, selection and retention of professionals with disabilities and other marginalized groups. They connect companies with candidates (especially people with disabilities, “PcDs”) through targeted recruitment and selection processes, retention programs inspired by supported employment, and tailored consulting services (diagnosis, training/education, hiring strategies and events). Active since 2019, Reponto emphasizes practical workplace inclusion, offers employer-oriented services and candidate support (resume help, guidance), and reports outcomes such as thousands of placed candidates and a large candidate database.

📋 Description

• Provide empathetic, human-centered voice support to customers • Offer financial products and services to build customer loyalty and meet customer needs • Achieve and exceed sales targets • Listen to and resolve questions and handle requests • Ensure complete customer satisfaction • Work remotely, with a 6-hour-20-minute shift starting at either 2:20 p.m. or 2:40 p.m.

🎯 Requirements

• High school diploma • Experience in sales or customer service • Availability to work a 6-on, 1-off schedule • Reside in Salvador, BA • Exclusively for people with disabilities and INSS-rehabilitated individuals

🏖️ Benefits

• Meal voucher: R$24.00 per day • Medical and dental insurance • Life insurance with funeral assistance • Optical reimbursement • Profit sharing • TotalPass • Pharmacy benefits program • Access to the group’s credit cards with no annual fee • Opportunity to earn performance-based awards

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