Seasonal Customer Support Representative, English-Speaking

🕒 May 20

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Resolv Global

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.

📋 Description

• Answering customer inquiries via phone, chat, email, and SMS • Assisting customers with purchase-related questions and order support • Following up on pending inquiries and unresolved customer interactions • Accurately documenting customer interactions and updates • Providing friendly, professional, and solution-focused support • Building positive customer relationships through clear communication

🎯 Requirements

• Previous customer service experience • Previous call center experience • Strong English communication skills, both written and verbal • Excellent grammar, spelling, and punctuation • Comfortable multitasking across systems and tabs • Basic computer proficiency, including typing, copy/paste, and navigation skills • Minimum typing speed of 30+ WPM • Positive attitude with strong problem-solving skills • Reliable and professional work ethic • To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported) • 12–16 GB RAM • Dual monitors • Webcam • Fibre internet with a wired connection • Backup power solution • Microsoft Teams / Office 365