Gartner
10,000+ employees
Founded 1979
🏢 Enterprise
Enterprise • Consulting • Research
Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.
Senior Director Analyst – CRM, Sales, Marketing, Customer Service & Support
🕒 May 20
☕ Washington – Remote
💵 $172k - $202.5k / year
⏰ Full Time
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
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Gartner
10,000+ employees
Founded 1979
🏢 Enterprise
Enterprise • Consulting • Research
Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.
📋 Description
• Create innovative and thought provoking insights content • Develop new insights and ideas through thought leadership • Research, analyze and predict market trends to provide actionable insights • Create and deliver high value presentation materials for Gartner events • Support BTI and Sales; provide sales support serving as voice of the market
🎯 Requirements
• Bachelor's degree or equivalent experience; Graduate degree preferred • 12+ years of relevant field or industry experience • Deep expertise in CRM platforms and customer engagement architectures • Proven ability to analyze and anticipate CRM market trends • Demonstrated experience advising or leading CRM functions at technology vendors or consulting firms • Comprehensive knowledge of the global CRM landscape • Strong organizational skills; ability to work under tight deadlines • Strong written and verbal proficiency, analytical and presentation skills
🏖️ Benefits
• Competitive salary • Generous PTO • 401k match up to $7,200 per year • Opportunity to purchase company stock at a discount
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