Operations Support Representative

🕒 May 19

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $17 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Meduit | Driving Revenue Cycle Performance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

Healthcare Insurance • Artificial Intelligence • SaaS

Meduit | Driving Revenue Cycle Performance is a technology-driven healthcare revenue cycle management (RCM) company that combines RCM expertise with AI, robotic process automation, predictive analytics and patient engagement tools to optimize cash flow, reduce denials, and improve patient satisfaction for hospitals, health systems and large practices. Their services include pre-service solutions, centralized pre-registration, patient financing, business office services, denials resolution, billing & follow-up, legacy A/R work down, government reimbursement services, and AI offerings such as MeduitAI™, SARA conversational and robotic automation, automated pre-authorization and claims follow-up. Meduit also provides consulting, reporting & analytics, staffing, specialized recoveries and comprehensive business office services to help providers accelerate revenue and mitigate operational challenges.

📋 Description

• Support the Client Services team to ensure that The Company is meeting deadlines and deliverables • Coordinate, validate, and deliver consumer specific request • Accurately process all internal correspondence, account update and placement files in a timely fashion • Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team • Provide summary communications to the Manager of Client Services • Mail & Correspondence review • Analyzing accounts to resolve balance discrepancies • Posting payments and adjustments • Processing itemized bills from clients • Verify insurance eligibility • Inspect bankruptcy notifications • Reviewing itemized statements from client • Reviewing settlement offers for accuracies • Consumer dispute resolution

🎯 Requirements

• High School Diploma or GED • Excellent computer skills • Proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.) • Knowledge of Medicaid, Medicare, Insurance and FDCPA is a plus • Familiarity with the Collection Industry, HIPPA, and FDCPA is a plus

🏖️ Benefits

• Steady work schedule • Medical, Dental, and Vision insurance • HSA and FSA available • 401(K)plans with company match • PTO and Paid holidays • Employer paid life insurance and long-term disability • Internal company growth