Operations Support Representative

🕒 May 19

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $17 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Meduit | Driving Revenue Cycle Performance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

B2B • Artificial Intelligence • SaaS

Meduit | Driving Revenue Cycle Performance is a healthcare revenue cycle management firm that combines expert RCM operations with AI, robotic process automation, and advanced analytics to help hospitals, health systems, and large medical practices accelerate cash flow, reduce claim denials, and improve patient payment experiences. The company provides end-to-end services — pre-registration, billing and follow-up, denials resolution, extended business office, legacy A/R workdown, bad debt recovery, staffing, and consulting — alongside technology offerings including MeduitAI™, SARA (a supervised autonomous revenue associate), predictive analytics, and conversational/payment automation.

📋 Description

• Support the Client Services team to ensure that The Company is meeting deadlines and deliverables • Coordinate, validate, and deliver consumer specific request • Accurately process all internal correspondence, account update and placement files in a timely fashion • Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team • Provide summary communications to the Manager of Client Services • Mail & Correspondence review • Analyzing accounts to resolve balance discrepancies • Posting payments and adjustments • Processing itemized bills from clients • Verify insurance eligibility • Inspect bankruptcy notifications • Reviewing itemized statements from client • Reviewing settlement offers for accuracies • Consumer dispute resolution

🎯 Requirements

• High School Diploma or GED • Excellent computer skills • Proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.) • Knowledge of E-Oscar to be able to verify credit disputes • Knowledge of credit reporting process

🏖️ Benefits

• Steady work schedule • Medical, Dental, and Vision insurance • HSA and FSA available • 401(K)plans with company match • PTO and Paid holidays • Employer paid life insurance and long-term disability • Internal company growth