Account Executive, LATAM

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respond.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🛍️ eCommerce

🛒 Retail

☁️ SaaS

💰 $7M Series A on 2022-09

eCommerce • Retail • SaaS

respond. io is a comprehensive customer conversation management platform that facilitates lead capture and conversion through various messaging apps. It enables businesses to communicate with leads from multiple sources, automate chat responses, and route conversations to the right agents, optimizing the sales process. The platform also integrates with CRM systems to provide seamless updates and insights about customer interactions, enhancing marketing and customer retention strategies.

📋 Description

• Be the driving force behind our revenue growth by proactively seeking new opportunities • Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing • Educate potential customers on the immense value that respond.io offers • Provide tailored solution recommendations based on customers' unique business needs and usage patterns • Manage multiple customer relationships simultaneously • Handle inbound customer inquiries, effectively addressing billing, legal, security, and technical concerns • Act as the advocate for our customers, collecting valuable feedback • Work closely with the Customer Success team and other teams to ensure smooth handover of clients • Develop strategic plans for targeted key accounts to expand usage and identify opportunities for upsell and cross-sell

🎯 Requirements

• Prior experience in B2B SaaS sales • Exceptional proficiency in clear and concise spoken and written English and Spanish • A track record of successfully closing sales deals within a B2B SaaS company is highly preferred • Passionate about identifying customer needs and ensuring satisfaction • Ambitious and goal-driven mindset • Thrive in a flexible and dynamic environment • Familiarity with solution selling or similar methodologies • While not required, the ability to speak French is a valuable asset

🏖️ Benefits

• Highly competitive compensation package • Flexible working environment • Working hours that fit your lifestyle • Virtual events like talent shows, Among Us nights, and online game sessions