Partnerships Manager, LATAM

🕒 April 1

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respond.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🛍️ eCommerce

🛒 Retail

☁️ SaaS

💰 $7M Series A on 2022-09

eCommerce • Retail • SaaS

respond. io is a comprehensive customer conversation management platform that facilitates lead capture and conversion through various messaging apps. It enables businesses to communicate with leads from multiple sources, automate chat responses, and route conversations to the right agents, optimizing the sales process. The platform also integrates with CRM systems to provide seamless updates and insights about customer interactions, enhancing marketing and customer retention strategies.

📋 Description

• Identify potential channel partners that align with the company's strategic goals. • Develop and execute recruitment strategies to onboard new partners. • Establish and maintain strong relationships with existing channel partners. • Act as the main point of contact for partners, addressing their needs and concerns. • Organize regular meetings, business reviews, and performance assessments with partners. • Develop and deliver training programs to educate partners on the company's products, services, and sales processes. • Provide ongoing support and resources to partners to ensure their success. • Collaborate with partners to develop and execute joint business plans to drive sales and market penetration. • Monitor and analyze partner performance metrics, providing insights and recommendations for improvement. • Achieve sales targets and revenue goals through effective partner management. • Gather market insights and feedback from partners to improve product development and strategy. • Stay updated on industry trends, competitor activities, and market dynamics.

🎯 Requirements

• Minimum 3+ years of experience in channel management, partner-led sales and business development experience. • Experienced in Channel/Sales in SaaS based company. • Proven track record of successfully managing and growing channel partner relationships. • Experienced in building business and marketing plans with Partners. • Well-organized, proactive, goal-oriented, and able to prioritize. • Ability to operate both at a strategic and hands-on level. • Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing. • Nimble and agile team player with the ability to thrive in a fast-paced start-up environment.

🏖️ Benefits

• Medical allowance to support your health and wellness needs. • Flexible working environment and working hours that fit your lifestyle, wherever you're based.