Email Marketing, Customer Retention Manager

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RETITO GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

🛍️ eCommerce

🏢 Enterprise

📣 Marketing

eCommerce • Enterprise • Marketing

RETITO GmbH is a company dedicated to enhancing growth for innovative founders and frontrunners in the e-commerce sector. They offer tailored solutions to propel e-commerce businesses towards success, providing services such as digital acceleration, infrastructure checks, and strategic workshops. Their focus is on leveraging technology and expertise to unlock hidden revenue potentials and facilitate sustainable growth in the digital marketplace.

📋 Description

• Responsible for managing clients' CRM and email marketing systems and serving as the primary point of contact for customer retention matters • Contribute to the development of results-driven strategies and define suitable KPIs such as ROAS, CAC, CTR and CPC • Identify untapped growth opportunities through data analysis and communicate findings to internal teams or client teams • Develop workflows for communication and reactivation measures together with client contacts • Continuously upskill and research/test new tools, formats and approaches to improve marketing performance • Medium-term progression into a team lead role in Customer Retention

🎯 Requirements

• Several years of experience in email marketing and with tools such as Klaviyo, Brevo or HubSpot • Holistic understanding of online marketing and entrepreneurship • Experience working with customer segmentation • Experience with tracking, statistics and data analysis • Knowledge of GA4 or Looker Studio • Knowledge of HTML and CSS • Excellent command of English

🏖️ Benefits

• Above-average, performance-based compensation • Maximum flexibility and location-independent work thanks to a fully remote philosophy • Numerous development opportunities such as events, trade shows and online courses • Regular team activities including workations