ABA Scheduler

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ReWorks Solutions

201 - 500 employees

Founded 2024

🎯 Recruiter

đŸ€ B2B

Recruitment ‱ B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

‱ Coordinate and maintain schedules for ABA therapy services. ‱ Communicate with parents, therapists, and clinical staff to arrange and adjust appointments. ‱ Make a high volume of outbound and inbound calls daily to confirm, update, and resolve scheduling needs. ‱ Proactively identify scheduling conflicts and implement effective solutions. ‱ Use sound judgment to make scheduling decisions with minimal supervision. ‱ Provide professional, courteous, and timely customer service to all stakeholders. ‱ Maintain accurate scheduling records and documentation. ‱ Take ownership of scheduling processes to ensure continuity of care and operational efficiency.

🎯 Requirements

‱ Previous scheduling, administrative, customer service, or healthcare coordination experience preferred. ‱ Excellent verbal and written English communication skills. ‱ Strong critical thinking and problem-solving abilities. ‱ Confident in making independent decisions and exercising good judgment. ‱ Outstanding customer service and interpersonal skills. ‱ Comfortable making and receiving a high volume of phone calls daily. ‱ Highly organized with excellent time management and multitasking abilities. ‱ Self-motivated, hardworking, and able to take initiative. ‱ Proficient in Microsoft Office and able to learn scheduling software quickly.

đŸ–ïž Benefits

‱ Comfortable working U.S. hours ‱ Remote work from home

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Scheduler managing client schedules, coordinating services, and ensuring high utilization of authorized hours in ABA therapy. Clear communication with families and staff is key.