Debt Recovery Specialist

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Manage and follow up on collection accounts in a timely and professional manner. • Communicate with clients and stakeholders via phone and email regarding outstanding accounts. • Maintain accurate records and documentation in Google Sheets and internal systems. • Assist with debt recovery processes and account resolution. • Support operational workflows and administrative tasks related to collections. • Review legal and financial documentation where required. • Utilize AI tools to improve productivity, research, and workflow efficiency. • Prepare reports, update trackers, and ensure data accuracy. • Collaborate with internal teams to resolve account issues and streamline processes.

🎯 Requirements

• 2+ years of experience in collections, debt recovery, MCA operations, paralegal work, or administrative support within a financial services or legal environment. • Strong working knowledge of Google Sheets (sorting, filtering, formulas, data management). • AI-savvy with the ability to leverage AI tools to improve efficiency and productivity. • Excellent verbal and written English communication skills. • Strong organizational skills with exceptional attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Professional phone manner and customer service skills. • Critical thinker with strong problem-solving abilities. • Self-motivated, dependable, and able to work independently with minimal supervision. • **Preferred Skills** • Experience working with collections software or CRM systems. • Familiarity with legal documentation and financial compliance processes. • Advanced Google Workspace proficiency. • Experience in merchant cash advance (MCA) operations is highly advantageous.

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home