Intake Coordinator

🔥 12 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Coordinator

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Respond promptly to new enquiries • Speak with parents seeking ABA services for their children • Provide a compassionate, patient and reassuring first point of contact • Gather and accurately record relevant intake information • Explain the intake process clearly and professionally • Follow up consistently with prospective families • Help move suitable enquiries through the intake process • Maintain accurate records and update relevant systems • Balance responsiveness and progress with sensitivity to each family’s circumstances • Participate in the application, video interview, recruitment, client matching and interview coordination process

🎯 Requirements

• Strong customer-facing, client service or intake experience • Clear and confident communication in English • Clear, neutral accent and comfort speaking with American clients • Compassionate, patient and emotionally mature • Ability to handle sensitive conversations with care and professionalism • Organised, reliable and consistent with follow-ups • Ability to build trust without rushing or pressuring families • Preferred experience in healthcare administration or patient coordination • Preferred experience in medical or behavioural health intake • Preferred experience in social work or community services • Preferred experience in customer service or client care • Preferred experience in lead management in a healthcare-related environment • CV submission and one-way video interview required as part of the application process • Availability for the specified working hours and remote independent-contractor arrangement