Intake & Scheduling Coordinator

🕒 June 25

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Working inbound leads daily and qualifying families for services • Conducting free consultations by phone (no Zoom or Teams required) • Managing intake paperwork and documentation through completion • Guiding families through the onboarding process and providing ongoing communication • Keeping our CRM pipeline updated to ensure timely follow-up and movement through the intake process • Managing the scheduling phone line and responding to scheduling requests from families and staff • Building and maintaining client schedules based on family availability, staff availability, and clinical recommendations • Coordinating therapist assignments and schedule adjustments • Managing schedule changes due to staff call-outs, family cancellations, vacations, and other last-minute needs • Communicating schedule updates to families, RBTs, BCBAs, and leadership • Monitoring schedule consistency and helping maximize client access to services • Problem-solving scheduling conflicts and finding creative solutions to keep services running smoothly • Collaborating closely with Clinical and Operations teams to support staffing and scheduling needs • Building and maintaining relationships with pediatricians, diagnosticians, schools, and community referral sources • Supporting outreach efforts to increase referrals and community awareness of services

🎯 Requirements

• Experience in ABA, healthcare scheduling, staffing coordination, or client services • Strong customer service and phone communication skills • Experience managing multiple calendars or schedules simultaneously • Ability to handle confidential information professionally • Excellent attention to detail, follow-through, and time management skills • Strong communication skills

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home