Intake & Scheduling Specialist

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Coordinate intake scheduling and appointment management for clients and families • Communicate professionally with families, clinical staff, and internal teams • Manage intake workflows, scheduling updates, and documentation processes • Maintain accurate client records and scheduling information • Coordinate follow-ups and ensure timely communication regarding appointments and intake requirements • Support operational and administrative intake processes • Track scheduling updates, cancellations, and intake-related concerns • Assist with reporting, documentation, and workflow coordination • Maintain professionalism, confidentiality, and accuracy in all communications and records • Support additional administrative and scheduling tasks as required

🎯 Requirements

• Bachelor’s degree (BA/BS) highly preferred • Previous experience in scheduling, intake coordination, healthcare administration, customer service, or administrative support preferred • Excellent communication skills required • Calm, professional, and customer-focused approach required • Strong attention to detail and organizational abilities required • Experience using Microsoft Teams preferred • Experience using Qglobal preferred • Experience using IntakeQ preferred • Ability to work independently in a remote environment • Strong multitasking and problem-solving abilities • Reliable internet connection and a suitable home office setup • Experience working with US-based healthcare or ABA environments is an advantage

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home