HR Shared Services Specialist

🕒 6 days ago

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Reinsurance Group of America, Incorporated

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1973

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance • Financial Services

Reinsurance Group of America, Incorporated (RGA) is a leading global reinsurance company that focuses exclusively on life and health reinsurance solutions. With a strong commitment to providing innovative products and services, RGA helps its clients manage risk and enhance their insurance portfolios through its expertise in underwriting, claims management, and financial solutions. The company operates in multiple global markets, leveraging its extensive data and analytics capabilities to offer tailored solutions that meet the unique needs of the life and health insurance sectors.

📋 Description

• Transactional Processing: Professional delivery, and timely and flawless execution of HR transactions throughout the employment lifecycle and operational HR tasks within our centralized Shared Service Model. • Manage a variety of HR processes in accordance/compliance with standard operating procedures, country policies and local regulations for UK & Ireland, as well as other locations in our EMEA region. • Enhance the controls in the processing and systems execution for any transaction task. • Ensure the highest data quality and integrity for all transaction in Workday HRIS, conducting regular audits. • Customer centricity: Manage and coordinate employee inquiries within reasonable timeframes and/or agreed SLAs. • Work together with HRBPs and COEs to resolve complex queries and propose solutions. • Guide employees and managers in using Workday and other HR systems facilitating technology adoption. • Continuous Improvement & Project Management: Optimization and enhancement of our standard operating processes, as well as within our Workday HRIS – blending project management skills, HR domain knowledge, and expertise in the Workday system to support on this responsibility.

🎯 Requirements

• Bachelor’s degree in Human Resources , Business Administration or Management or in related field • 3+ years of experience in Human Resources function, preferably delivering services in shared service center environment towards a UK and international client group. • Experience with Workday HR information system. • Good knowledge of UK employment law (additional countries is a strong bonus!). • Experience with and solid proficiency in HR processes throughout the employee life cycle and related standard operating procedures (e.g. onboarding, job changes, leave of absences, offboarding). • Experience leading or contributing to HR projects / programmes, with strong proficiency to support change management. • Experience with continuous improvement, with demonstrated ability to identify needs, investigate options, seek solutions and partner to resolve issues.

🏖️ Benefits

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world. • Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. • Join the bright and creative minds of RGA, and experience vast, endless career potential.