Account Representative

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🕒 February 25

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Logo of Richard Kruger - State Farm Insurance Agent

Richard Kruger - State Farm Insurance Agent

1 - 10 employees

💸 Finance

👥 B2C

⚕️ Healthcare Insurance

Finance • B2C • Healthcare Insurance

Richard Kruger - State Farm Insurance Agent is a local insurance and financial services agency based in Waco, Texas, offering personal and business insurance products and financial solutions. The agency provides auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance, as well as banking, investment services, and annuities. Licensed statewide with a focus on serving McLennan, Bell, Bosque, Limestone, and Hill counties, the office emphasizes personalized service, community involvement, and accessibility (dog-friendly and wheelchair-accessible), and has been led by Richard Kruger, a State Farm agent since 2005 with ChFC and CLU designations.

📋 Description

• Establish customer relationships and follow up with customers as needed. • Provide prompt, accurate, and friendly customer service. • Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. • Use a customer-focused, needs-based review process to educate customers about insurance options. • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

🎯 Requirements

• Dedicated to customer service • Able to effectively relate to a customer, answer their questions, and anticipate their needs. • Excellent communication skills to assist customers and coordinate with other agency team members • Proactive in problem-solving • Must currently hold relevant insurance licenses in TX

🏖️ Benefits

• Hourly pay plus commission/bonus • Growth potential/Opportunity for advancement within my office • Paid time off (vacation and personal/sick days) • Group life insurance • Valuable career-building experience

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