RISK
1001 - 5000 employees
🎯 Recruiter
Recruitment
RISK is a company whose website content indicates a careers site and recruitment portal. The site provides cookie management and privacy information, job listings, and an employee login; the careers platform appears to be powered by Teamtailor. The visible content focuses on hiring and candidate/employee access rather than specific products or industry verticals.
Junior VIP CRM Manager
🔥 0 minutes ago
🗣️🇺🇦 Ukrainian Required
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RISK
1001 - 5000 employees
🎯 Recruiter
Recruitment
RISK is a company whose website content indicates a careers site and recruitment portal. The site provides cookie management and privacy information, job listings, and an employee login; the careers platform appears to be powered by Teamtailor. The visible content focuses on hiring and candidate/employee access rather than specific products or industry verticals.
📋 Description
• Identify and nurture pre-VIP players, helping them progress into the VIP segment • Manage the ex-VIP segment: re-engage players who have gone inactive or churned • Build and develop communication chains and journeys tailored to VIP and pre-VIP audiences, along with related product-side improvements • Present a plan for VIP communication chains and reactivation chains for churned VIPs as part of your onboarding • Work with Tableau, Power BI, internal dashboards, and business metrics to analyze campaign performance • Collaborate closely with analytics, product, content, design, support, and marketing teams
🎯 Requirements
• Native Ukrainian speaker, English level B1 • Previous experience in a CRM role within iGaming (casino and/or sports betting) • Hands-on experience with CRM campaigns, from welcome flows to retention and reactivation • Practical experience with CRM platforms such as GR8, Smartico, Salesforce, or similar tools • Strong analytical skills and experience working with Tableau, Power BI, dashboards, and CRM/business metrics • Understanding of customer segmentation, A/B testing, bonus mechanics, and engagement metrics • Ability to manage multiple campaigns simultaneously in a fast-paced environment • A proactive, responsible team player who takes feedback well and thrives in a fast-paced, ever-changing environment
🏖️ Benefits
• Children Allowance • Mental Health Support • Sport Activities • Language Courses • Automotive Services • Veterinary Services • Home Office Setup Assistance • Dental Services • Books and Stationery • Training • Massage
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