RN Telehealth Administrator, On Call, PRN

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🕒 May 10

🐎 Kentucky, Ohio, +3 more states – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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CommuniCare Health Services

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1984

⚕️ Healthcare Insurance

🌍 Social Impact

Healthcare Insurance • Social Impact • Therapy

CommuniCare Health Services is a behavioral health agency located in Gilbert, Arizona, dedicated to strengthening families through various supportive services. They focus on providing a safe and empowering environment for youth and families, offering programs such as case management, therapy, residential treatment, and life skills coaching. With over 20 years of experience, their mission is to promote healing and resilience in the communities they serve, respecting individual cultural beliefs while fostering personal growth and positive outcomes.

📋 Description

• Coordinate with telehealth providers to ensure appropriate patients receive telemedicine services. • Communicate with onsite nursing teams to ensure all clinical needs are coordinated. • Oversee provider queue in Never Alone. • Support technical issues that arise for telehealth provider team. • Monitor EMR to triage routine clinical lab requests, routine imaging results, notifications, etc. that result after hours. • Maintain timely documentation of encounters with facility nurses in the EMR. • Record information directly into CRM system. • Connect patients that need to be seen acutely by an in-house provider the next day with Central Scheduling. • Answer and triage calls from Never Alone use cases outside of the SNF use case. • Provide health education. • Provide an excellent customer experience to foster high customer satisfaction/retention. • Practice ethically and in accordance with the Scope and Standards of Practice of their profession and Board Certification. • Follow all state and federal regulations, guidelines, and laws. • Collaborate with telehealth provider group. • Participation in monthly staff meetings. • During downtime there may be some additional project related work related to the development of protocols, initial quality review of previous encounters, or projects to be defined as the role evolves.

🎯 Requirements

• Must have valid RN or LPN license • Must be willing to be licensed in the 7 states served (Indiana, Ohio, Maryland, Virginia, West Virginia and Kentucky) • Excellent communication and critical thinking skills • Good technology aptitude • Training or clinical experience in geriatrics, primary care/internal medicine and/or ED or urgent care • 3+ years clinical experience • Be open to professional development through training, obtaining certifications if necessary, and attending team meetings • Experience working in a collaborative healthcare setting to drive positive outcomes and achieve goals • Training or experience in outpatient primary care setting

🏖️ Benefits

• PRN Position • Option for 8 hour shift • Option to choose 1 shift for month and stay on schedule