Implementation Engineer

🕒 March 28

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $150k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Roboflow

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

Artificial Intelligence • Software • Computer Vision

Roboflow is a comprehensive platform designed for developers to build and deploy computer vision applications. Offering tools for image annotation, model training, and deployment, it supports a collaborative workflow optimized for speed and efficiency. With over 16,000 organizations using Roboflow, including more than half of the Fortune 100, the platform provides a streamlined process for creating datasets, training models, and integrating AI solutions across various industries.

📋 Description

• Support and manage the project delivery of customized solutions to our customers • Provide post-deployment support, including troubleshooting, debugging, and educating customers • Collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey • Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.) • Work with sales and product to develop implementation strategies and build roadmaps for our customers • Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision • Test and validate new product features with customer value creation in mind • Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey • Work with the wider Roboflow team to improve processes, documentation and the overall customer experience • Assist our product team with customer onboarding, support, adoption and engineering efforts

🎯 Requirements

• A solution mindset • Strong customer facing instincts • An enthusiastic, strong, technical generalist • A background in computer science or a related field • Technical experience in field roles partnering with enterprise customers in a post-sales delivery and implementation capacity • Experience utilizing and writing customized Colab notebooks (Python) as a part of the machine learning development lifecycle (and eagerness to learn more) • Familiarity with common data processing and computer vision frameworks (e.g., OpenCV, TensorFlow, PyTorch) • Diligent problem-solving skills with a customer-centric approach and the ability to think on your feet • Proven project management experience as it relates to delivery timelines and commitments • Strong knowledge of APIs • Willingness to travel ~25%

🏖️ Benefits

• $4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers • $350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space • Cover up to 100% of your health insurance costs for you and your partner or family • Equity in the company so we are all invested in the future of computer vision