Senior AI Product Manager

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Robots & Pencils

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

💰 Venture Round on 2022-04

Artificial Intelligence • B2B • SaaS

Robots & Pencils is a digital innovation firm that specializes in developing digital strategies and products utilizing mobile, web, and frontier technologies to drive transformation for businesses. They focus on areas such as mobile development, product design, UX research, artificial intelligence, machine learning, and organizational change management. With a commitment to blending creativity with technology, they aim to unlock data insights and enhance product innovation, ultimately delivering excellent customer experiences and helping brands gain a competitive edge.

📋 Description

• Own end-to-end product delivery for complex AI and agentic AI engagements, from discovery and hypothesis framing through phased rollout and production readiness • Define and maintain AI product roadmaps connected to measurable enterprise business outcomes • Lead user research, stakeholder interviews, assumption testing, and discovery activities • Design and run POCs, pilot deployments, and scenario-based testing of multi-step agentic workflows, edge cases, and failure recovery • Define agent behavior, including system prompts, tool schemas, context management, summarization, and working memory patterns • Own and run evaluation frameworks covering task completion, reasoning quality, tool selection, failure recovery, and safety • Define agent-level success metrics such as task completion rate, cost per task, escalation rate, and time to resolution alongside business KPIs • Establish human-in-the-loop boundaries and guardrails for autonomous action, escalation, and non-deterministic output • Use AI-forward tools such as Claude, Claude Code, Cursor, and GitHub Copilot to accelerate product work • Lead stakeholder working sessions, prioritization discussions, and risk conversations with senior client stakeholders • Communicate AI tradeoffs, agent behavior, and product decisions to technical and non-technical executive audiences • Build trusted, consultative relationships with client stakeholders throughout engagements • Lead prioritization decisions balancing business value, technical feasibility, cost, latency, and delivery timelines • Frame requests around user and business outcomes and manage AI hype cycles with realistic expectations • Mentor junior AI product managers on evaluations, agent design, and AI product delivery practices

🎯 Requirements

• 5+ years of product management experience with hands-on experience shipping AI features or products • Ability to read Python, JavaScript, or TypeScript code • Ability to evaluate architecture decisions and make informed product tradeoffs on technical constraints • Deep understanding of LLMs, RAG, fine-tuning, prompt and context engineering, agentic systems, planning, tool use, human-in-the-loop controls, guardrails, and evaluations • Proven ability to prototype AI and agentic solutions using modern AI tools such as Claude, Claude Code, Cursor, and GitHub Copilot • Experience running evaluations for AI systems and iterating based on results • Experience defining agent behavior, including system prompts, tool schemas, and human-in-the-loop boundaries • Strong experience working with AWS AI services such as Bedrock, Lambda, SageMaker, and Kendra in a product context • Strong client communication skills and ability to frame AI capabilities and limitations for non-technical executive audiences • Comfortable operating in ambiguous, fast-moving environments • Experience in a consulting or agency environment, agent orchestration frameworks such as LangChain, LangGraph, or AWS Strands, or a software engineering background is a plus