Program Manager

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🕒 July 10

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Roboyo

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

<Roboyo> is a global intelligent automation consultancy that helps enterprises harness AI and automation to transform business operations. It provides end-to-end services — advisory, process discovery and diagnostics (process mining, task mining, Lean Six Sigma), implementation (RPA, intelligent document processing, conversational AI, low-code, test automation) and enablement (managed services, training, Automation-as-a-Service) — alongside proprietary automation platforms and partner integrations. Roboyo focuses on B2B enterprise customers across banking, insurance, healthcare, manufacturing, government and retail to improve efficiency, customer experience and ROI through AI-powered automation.

📋 Description

• Own end-to-end program governance — establishing the PMO structure, governance forums, and reporting cadences. Define and manage the integrated program plan across all workstreams (RPA, Agentic Workflows,Generative AI), tracking milestones, dependencies, and critical path. • Run project planning, reviews, and RAG with technical leads; maintain velocity metrics and remove blockers. • Ensure all deliverables are tracked against scope, schedule, budget, and quality criteria, with proactive escalation of deviations. • Maintain program documentation status reports, and decision logs — to the highest standards. • Own the program RAID log. • Proactively identify, assess, and prioritise risks across all workstreams with clear ownership and mitigation plans. • Design and enforce the change control process — evaluating scope changes for impact on timeline, budget, and resources before presenting recommendations to the steering committee. Establish escalation pathways and manage critical issues to resolution. • Conduct regular risk workshops to embed a risk-aware culture within the delivery team. • Serve as the primary point of contact for clients program stakeholders — building trusted relationships with business sponsors, technology executives, and operational teams. • Prepare and present executive-level status reports, steering committee packs, and milestone reviews to senior leadership. • Facilitate alignment between clients internal teams and the delivery organisation, managing expectations and resolving conflicts. • Own resource planning across the program — forecasting demand, managing onboarding/offboarding, and ensuring the right skills are available across all workstreams. • Track utilization, manage bench transitions, and coordinate with HR and recruitment for timely fulfilment of open roles. • Foster a high-performance, distributed team culture — supporting wellbeing, recognizing contributions, and maintaining morale. • Own the program budget — tracking actuals against forecast, managing contingency, and producing monthly financial reports for internal and client governance. • Identify and escalate budget risks early; implement corrective actions to maintain P&L health. • Support commercial activities including SOW management, change order negotiations, invoice tracking, and contract renewals. • Contribute effort estimates, resource plans, and delivery timelines to pre-sales and solutioning for new workstreams or extensions. • This role requires a Program Manager with hands-on fluency across modern AI and automation delivery — capable of holding credible, substantive conversations with AI Engineers, Architects on feasibility, timelines, and technical dependencies. • Oversee delivery of intelligent automation and RPA workstreams — understanding bot lifecycle management, exception handling frameworks, orchestration platforms, and the interplay between RPA, AI, and enterprise systems. • Act as a translator and bridge between business stakeholders who think in outcomes and technical teams who think in architectures — facilitating shared understanding and aligned decision-making across both worlds. • Establish and track program KPIs and OKRs; • Produce regular insights on delivery health, team performance, and program ROI. • Lead retrospectives and implement lessons learned to build a culture of continuous improvement. • Contribute to internal PM frameworks, playbooks, and templates for AI program delivery — creating reusable assets for future engagements.

🎯 Requirements

• 5+ years of program management experience managing large-scale digital transformation, Automation, or AI/ML programs. • Experience with UiPath migrations • Proven track record of managing cross-functional teams of 15+ people across multiple concurrent workstreams. • Hands-on experience with Agile, Scrum, and SAFe delivery frameworks; comfortable operating in hybrid Agile-Waterfall environments. • Experience with program financials — budget ownership, P&L tracking, and commercial/contract management. • Exceptional communication and executive presentation skills — able to adapt style for engineering teams, business sponsors, and C-suite audiences.

🏖️ Benefits

• 100% payroll + benefits by law • Work from home (Anywhere in México) • 30-day Christmas bonus • 16 vacation days • 1 economic day a year • Grocery coupons • Savings fund • Home office stipend • Major medical insurance • Life insurance • Training & certifications