Program Manager

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HRS Healthcare

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

Healthcare • Recruitment • Staffing

HRS Healthcare is a company that provides innovative staffing solutions for the healthcare sector. They prioritize privacy and security in their operations, ensuring that patient information is handled with the utmost care. HRS Healthcare focuses on connecting qualified healthcare professionals with organizations in need of staffing support.

📋 Description

• Own end-to-end program governance — establishing the PMO structure, governance forums, and reporting cadences. Define and manage the integrated program plan across all workstreams (RPA, Agentic Workflows,Generative AI), tracking milestones, dependencies, and critical path. • Run project planning, reviews, and RAG with technical leads; maintain velocity metrics and remove blockers. • Ensure all deliverables are tracked against scope, schedule, budget, and quality criteria, with proactive escalation of deviations. • Maintain program documentation status reports, and decision logs — to the highest standards. • Own the program RAID log. • Proactively identify, assess, and prioritise risks across all workstreams with clear ownership and mitigation plans. • Design and enforce the change control process — evaluating scope changes for impact on timeline, budget, and resources before presenting recommendations to the steering committee. Establish escalation pathways and manage critical issues to resolution. • Conduct regular risk workshops to embed a risk-aware culture within the delivery team. • Serve as the primary point of contact for clients program stakeholders — building trusted relationships with business sponsors, technology executives, and operational teams. • Prepare and present executive-level status reports, steering committee packs, and milestone reviews to senior leadership. • Facilitate alignment between clients internal teams and the delivery organisation, managing expectations and resolving conflicts. • Own resource planning across the program — forecasting demand, managing onboarding/offboarding, and ensuring the right skills are available across all workstreams. • Track utilization, manage bench transitions, and coordinate with HR and recruitment for timely fulfilment of open roles. • Foster a high-performance, distributed team culture — supporting wellbeing, recognizing contributions, and maintaining morale. • Own the program budget — tracking actuals against forecast, managing contingency, and producing monthly financial reports for internal and client governance. • Identify and escalate budget risks early; implement corrective actions to maintain P&L health. • Support commercial activities including SOW management, change order negotiations, invoice tracking, and contract renewals. • Contribute effort estimates, resource plans, and delivery timelines to pre-sales and solutioning for new workstreams or extensions. • This role requires a Program Manager with hands-on fluency across modern AI and automation delivery — capable of holding credible, substantive conversations with AI Engineers, Architects on feasibility, timelines, and technical dependencies. • Oversee delivery of intelligent automation and RPA workstreams — understanding bot lifecycle management, exception handling frameworks, orchestration platforms, and the interplay between RPA, AI, and enterprise systems. • Act as a translator and bridge between business stakeholders who think in outcomes and technical teams who think in architectures — facilitating shared understanding and aligned decision-making across both worlds. • Establish and track program KPIs and OKRs; • Produce regular insights on delivery health, team performance, and program ROI. • Lead retrospectives and implement lessons learned to build a culture of continuous improvement. • Contribute to internal PM frameworks, playbooks, and templates for AI program delivery — creating reusable assets for future engagements.

🎯 Requirements

• 5+ years of program management experience managing large-scale digital transformation, Automation, or AI/ML programs. • Experience with UiPath migrations • Proven track record of managing cross-functional teams of 15+ people across multiple concurrent workstreams. • Hands-on experience with Agile, Scrum, and SAFe delivery frameworks; comfortable operating in hybrid Agile-Waterfall environments. • Experience with program financials — budget ownership, P&L tracking, and commercial/contract management. • Exceptional communication and executive presentation skills — able to adapt style for engineering teams, business sponsors, and C-suite audiences.

🏖️ Benefits

• 100% payroll + benefits by law • Work from home (Anywhere in México) • 30-day Christmas bonus • 16 vacation days • 1 economic day a year • Grocery coupons • Savings fund • Home office stipend • Major medical insurance • Life insurance • Training & certifications